Feel Stuck in the Grey Zone?

| November 23rd, 2014

The data isn’t pretty. For the last 12 years, Gallup has been running polls on the engagement of the American workforce. The good news is that of the roughly 100 million people in America who hold full time jobs, 30% are “engaged and inspired at work.” They come up with the most innovative ideas, create most of the new customers/clients, and, have the most energy. The bad news— 20% are actively disengaged, spending the time spreading discontent, whining about their boss, and, complaining about everything from salary and benefits, to not enough vacation time, to stupid assignments. Now, here’s the really bad news. 50% are not engaged— they’re just there, kind of present, uninspired, maybe doing the dailies but with limited passion, no commitment and perhaps most importantly, no energy. They’re bored, burnt out, overwhelmed. They may show up, but they don’t connect. And, perhaps worst of all, they don’t

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FLO Fridays: A Practical Process to Use LinkedIn to Grow

| November 23rd, 2014

When social media started becoming a prominent force of communication in the What Matters office, we set aside every Friday afternoon to explore ways we could increase our online presence. Think of my level of social media expertise as that of a second year piano student. I know most of the key’s names, I can play scales (even with both hands) and my repertoire has now probably reached the level of “Twinkle Twinkle Little Star.” That said, there’s no better way (at least for me) to learn than to do. And, designating Friday afternoons to social media feels like the perfect time to open new possibilities. (Sometimes, there’s even a glass of wine to provide some additional motivation). So this week, when we got a prospect from something I tweeted three days earlier, I thought— inquiring minds, especially those who might have been treading lightly into this new frontier, might

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Join Us: Business Book Breakfast Nov 26th!

| November 12th, 2014

This month we’ll be reading Adam Penenberg’s The Viral Loop, an easy read (you can get it online. Used copies on Amazon are only $1.11, plus shipping). An added benefit: I’ll hand out the proposed 2015 reading list. It’s juicy, practical and different! 6:45 breakfast, 7:15 discussion, 8:00, formal meeting ends. What you need to know: Registration: Minneapolis Club members may call the concierge at 612-332-2292; non-members may make reservations by prepaying online Where: Minneapolis Club When: Wednesday, November 26th. Breakfast at 6:45am, Discussion at 7:15.  Questions? please contact the Front Desk team of the Mpls. Club at concierge@mplsclub.org or 612.332.2292.    Read on for more about the book, and some great resources in case you don’t have time to read the entire book. You’ve heard me talk about turning clients/customers into ambassadors/advocates. Do  you remember the formula for choosing them? They know you AND they like you. They know your work AND they like your work. They

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Business Book Club- August 27th

| July 25th, 2014

It is somehow already nearing the end of summer. But, don’t get too downtrodden yet! I invite you to relish one last summer read that will help you switch gears and head full-force into fall.  We will be reading Thanks for the Feedback by Douglas Stone and Sheila Heen; if you’ve ever given (or received) the “poison sandwich” during an annual review (praise, total annoyance/disgust/failure, more praise), you need this book. The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning— and we’ll do some practicing over a thoughtful and high energy social hour, just in time for “back to school” business! Details: Location: Minneapolis Club Register: online or by calling 612.332.2292 *Time: 6:45am-8:30am This event is open to both members and non-members Light breakfast *Make note of the time change–we will be moving back to the AM time slot

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Announcing….July Book Club & Happy Hour!

| June 28th, 2014

For our July gathering at the Minneapolis Club, we will be reading and sharing ideas about Adam Grant’s book, Give and Take. Many of us went through school, then college and graduate school and into our professional careers with the mantra “AAM”–it’s all about me. The focus is on how hard I work, how much I learn and how I can increase my luck. In our world today, there is a need for more collaboration, connection and focus on others. Grant, Wharton’s youngest professor, has completed research that identifies each of us as a “taker”, a “matcher” or a “giver”.  I encourage you to join us on July 23rd at the Minneapolis Club to satisfy your curiosity around giving-and taking- in the workplace.  Details: 4:30-6pm Register online or by calling 612.332.2292.  This event is open to both members and non-members Passed hors d’ouevres and cash bar

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Business Book Breakfast turned Happy Hour!

| May 16th, 2014

It’s that wonderful time of year when the Business Book Breakfast becomes Business Book Happy Hour! Through the summer months, join us from 4:30-6pm for light appetizers, a cash bar and lively book discussion at the Minneapolis Club.    This month’s book, Everything Connects by Faisal Hoque has all the potential to be a highly stimulating and even controversial discussion. It may even trigger some debate about why things don’t connect at all (or at the very least, we could debate that we don’t understand how or why to connect them).    Check out what Faisal has to say about his book and then read it for yourself!   Intrigued? RSVP to join us on May 28th! Details can be found below. 4:30pm-6pm *note time change Cost: $20-great appetizers, free parking. Prepayment required. Non-Club members welcomed! RSVP: Online or call the Club (612) 332-2292 Can’t make the May Business Book Breakfast? Join us in June!  Date: June 25th Book: The Humor Code by Peter McGraw and Joel Warner Location: Minneapolis

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Newsworthy: From the St Patrick’s Day Issue of the Irish Gazette

| March 11th, 2014

   Buckley named president and CEO of MicroGrants Special to the Irish Gazette MicroGrants, a Minnesota non- profit committed to spur economic self-sufficiency by giving strategic grants to low income people of potential through partner agencies, announced that its Board of Directors has unanimously chosen Betsy Buckley, the founder and owner of St. Paul based What Matters, as the organization’s President and CEO.  “I’m honored, and grateful to the MicroGrants board for the opportunity to lead this exceptional organization,” said Buckley. “Since 2006, Micro Grants has given more than 3,000 grants to people who used the funds to secure jobs and expand micro businesses. Economic development matters, and, making modest (typically, $1,000) grants to people ready for growth and contribution triggers the multiplier effect for the broader community. Grantees are identified by partner agencies like the Wilder Foundation, Summit Academy OIC, PPL, Women Venture, Jeremiah Program, the African Development Center

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It’s the holidays. Are you giving friends and family what you think they want?

| December 1st, 2013

Until I was nearly 40, few in my immediate family asked what I wanted for our holiday gift exchange. Instead, I ended up with well wrapped packages. How about a plaid, pleated skirt? I didn’t like it and “it didn’t like me”— have you ever seen a 5’4” woman with curves in one? Not pretty. I annually opened unasked-for books about 12th century architecture and acted grateful, when what I really craved was biographies, mysteries and non-fiction. And then, in the stocking are oddly wrapped “treats” of nuts, raisins and oranges when all I wanted was a candy-cane. Just one. Here’s a clue about applying this principle to your business life. STOP creating marketing tools because you think “they want them.” Ask them. I must have been a professional for at least 10 years before it ever occurred to me that we might not need a brochure. Naively, I assumed:

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Purpose is What Drives Me…and, I Feel Like I’m About to Get on the AutoBahn!

| November 7th, 2013
Screen shot 2013-11-07 at 2.22.44 PM

This is a story— about me. And, I hope it may be one that resonates for many of you, my wonderful friends and readers.  Do you remember the big challenge I took on this summer, when I agreed to become the Interim President and CEO at the Minneapolis Downtown Council and Downtown Improvement District (MDC-DID)? The interim is nearing a close, as Steve Cramer officially assumes those duties at MDC-DID on December 2 following a careful search. I’ll be consulting with them through the balance of 2013. Working with their Executive Committee Board members and staff presented complex issues that kept my brain on full steam. I’ve been honored to contribute to their forward momentum. All my life, experiences like that have pushed me to think deeper, something I spent many long nights and weekends doing during this past summer. The breadth and depth of the work at MDC-DID made it

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Is Your Networking NOT Working?

| October 23rd, 2013
social media

Do you feel obligated to “network” as part of your business development? While virtually every professional I coach seems to believe they must network, fewer than half of them seem to enjoy it. Survey after survey shows that an even smaller percentage feel that they get meaningful results from this time investment. Think about the word itself. It’s not netmeeting, or neteating, or even netconnecting. It’s networking — and, it is work. If your networking isn’t working the way you’d like it to, maybe it’s time for a change. Which of these changes could help make your networking work better? CHANGE IN MINDSET: If you prepare for networking events by creating a new and improved elevator pitch, reading today’s sports page, getting a new suit or coming up with an even better set of clever questions, your focus is, at best, a “sound-good, look-good” band-aid. Instead of concentrating on yourself,

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